Accessing Medicines Symptom Checker

  • Step 1
    Before We Begin

  • Step 2
    Basic Information

  • Step 3

  • Step 4

Find where you can get more medication when your medicine supplies have run out. This self-help guide will help you to decide who to contact for more medication. You can use this guide for information about prescription medication.

Before you continue…

This must be for a medicine you are prescribed regularly through a repeat prescription.

You cannot use this service to get:

  • Medication for a new or recent problem
  • Controlled drugs that require identification to collect
  • Medicines that can only be dispensed by a hospital

Anyone unsure of what to do, should contact their GP or if you are unable to contact your GP, call 111.

Please answer all questions carefully, the advice given will be based on your answers.

This self-help guide does not replace medical advice. If needed, get help from a qualified health professional (, nurse or pharmacist).

For emergencies, such as:

  • Severe breathing problems (e.g. can’t talk normally, turning blue and gasping)
  • Chest pain (e.g. like a tight band or heavy weight in or around the chest)
  • Stroke (e.g. unable to raise arm, one sided limb weakness or drooping face)
  • Severe injury/heavy bleeding that cannot be stopped
  • Fitting now/unconscious (e.g. cannot be woken)

Please dial 999 for further advice. Exit to dial 999.